Industrial overhead crane maintenance bay with diagnostic tablet and technician tools

Prototype validation for crane and hoist diagnostics

LiftMate guides qualified technicians one test at a time.

LiftMate is an AI troubleshooting assistant built for overhead crane and hoist technicians. It helps guide qualified technicians through electrical troubleshooting one step at a time using symptoms, meter readings, equipment context, and structured fault-isolation logic.

Currently in prototype validation for controlled testing, internal review, and authorized pilot discussion.

Overhead cranes Bridge, trolley, hoist, brake, limits, drive, and control power faults.
Stepwise logic One reading at a time, with branch decisions based on the technician response.
Evidence aware Reported readings, observations, and approved job context stay tied to the fault path.

What it does

A practical assistant for messy electrical troubleshooting.

LiftMate is tuned for the problems that slow crane service calls down: dead controls, one-direction travel, brake release failures, pendant faults, drive input issues, and control-power problems that need step-by-step isolation.

01

Reads the job context

Keep the machine, symptom, operating condition, and prior readings together across turns.

02

Chooses the next probe

Ask for the measurement that separates likely branches instead of guessing a part.

03

Tracks evidence

Final calls are grounded in readings the technician actually reported.

04

Tests regressions

Saved scenarios compare behavior across versions to surface missed branches and drift.

Testing & validation

Internal regression testing is part of the product.

In the v4.1 reviewed first-response regression set, LiftMate passed 64 of 75 structured scenarios and averaged 6.25 out of 7. The result is useful prototype evidence, not a field-performance claim.

View Test Summary

Workflow

From symptom to supported fault isolation.

  1. 1 Describe the failure

    Start with the machine, command, symptom, voltage class, and what still works.

  2. 2 Follow one test

    LiftMate asks for the next reading or observation that best separates the fault path.

  3. 3 Report readings

    Answer each requested test so the assistant can narrow the fault path.

  4. 4 Review the evidence

    Use the test trail to support the next action while following site procedures.

Interactive comparison

Put a fixed decision tree to the test.

Choose a common symptom and follow a simple, illustrative tree. Then load the same symptom into the live LiftMate demo. Watch what happens when a reading is missing or the situation needs more context.

Fixed path

Decision tree

Follow the preset yes/no questions. This is an example tree, not a manufacturer's procedure.

    Live prototype

    LiftMate

    Start with the same symptom. LiftMate can ask for one next observation or reading and use your reply on the following turn.

    Same starting symptom

    What to compare in the live demo
    • Does it identify the next useful test?
    • Can you report “not checked” or add relevant context?
    • Does the next step reflect the reading you gave?

    The live response is generated when you send the prompt; this panel does not predict its answer.

    Illustrative comparison only. A decision tree can be effective when its branches cover the case; this exercise shows where a fixed example needs an added branch. It is not a measured performance claim or a field diagnostic procedure. Qualified technicians must follow site safety procedures.

    Live prototype demo

    Try the diagnostic assistant.

    Ready

    Diagnostic chat

    Ask questions and keep the troubleshooting conversation together.

    Public demo mode uses generic chat examples only. Do not upload proprietary, customer, or manufacturer-restricted documents.

    Guided reading

    Use this when you are reporting the exact test LiftMate requested.

    Current requested test

    LiftMate's latest requested measurement will appear here after a diagnostic step.

    Will send

    Fill in a reading to generate a clean technician reply.